A secure access point for CIX clients to request support, track services, manage business documents, receive reports, and connect to CIX Orbit tools as they become active.
The Client Portal is the public doorway to your CIX service workspace. It is designed for clients who need one place to communicate, submit requests, collect documents, and monitor progress.
The portal is built around practical business support: faster communication, cleaner service tracking, and one secure place for CIX-related work.
Send website, email, hosting, VoIP, compliance, design or IT support requests without losing the thread on WhatsApp.
SupportKeep company documents, branded files, compliance outputs, reports, invoices and client deliverables organised in one place.
DocumentsMonitor the stage of work: registration, SARS, CSD, website build, email setup, chatbot setup, support and renewals.
TrackingUse a dedicated support flow for client updates, service notes, renewal reminders and important account communication.
MessagesPrepare for annual returns, tax clearance, SARS obligations, beneficial ownership and other company maintenance tasks.
ComplianceAs CIX Orbit grows, selected clients can access AI assistants, reports, SEO insights and digital business tools from the portal.
Orbit LayerThe portal separates access by purpose. Clients get service visibility. Staff manage delivery. Administrators control the system.
Request services, upload information, view updates, access reports, check deliverables and communicate with CIX support.
Handle assigned work, update service progress, prepare documents, respond to requests and manage client delivery queues.
Control clients, packages, renewals, permissions, reports, support pipelines and future CIX Orbit integration points.
Clients do not need to fight with complicated systems. Access should be verified, activated and supported step-by-step.
Client requests access through WhatsApp, email or the contact page.
CIX confirms the client, service package, company details and access level.
The client workspace is prepared with the correct service categories.
Requests, documents, updates and reports are handled through the portal.
Client Portal Access Checklist
Before giving access, collect the correct client information so the workspace is clean, secure and useful from day one.
Keep portal access verified, role-based and private. Public pages must explain the system, not expose internal controls.
The goal is simple: fewer lost messages, faster service delivery, better records and stronger client confidence.
Need Portal Access?
Send your details to CIX Connect and we will guide you on the correct access route for your service, company, website, email, compliance or support needs.